Updated May 5, 2020
What We Collect
Depending which of the Services you are visiting or using, we may collect various types of information from and about you, including information that can personally identify you. This information may include, but is not limited to your first name; last name; telephone number; email address; postal address/zip code; gender; age; demographic information; geolocation information; education information, including graduation date and interests; graduation date; employment status; your comments/messages/replies submitted through the Site; and information about any transaction you conduct or submit to on or through the Services or other information that would allow online or offline contact with you as an individual (collectively, “Personal Information”).
We may also collect information that you provide to us about other people, including, but not limited to, their names, telephone numbers, mobile numbers, and email addresses for purposes of fulfilling the purposes for which you provide such information.
We also collect Usage Information (as defined below).
We may collect information from or about you in the following ways:
Information Provided by You. We collect information provided by you when you (1) inquire about or obtain our services or products; (2) communicate with us or request information about or from us, whether via email or other means; (3) fill out forms or fields on the Services; (4) register as a user or sign-up for any of our newsletters, materials or services through the Services; (5) enter into online transactions; (6) create profiles; (7) provide feedback or participate in online surveys or questionnaires; (8) input information into our interactive programming features; (9) participate in any of our marketing initiatives, including contests, scholarship offers, events, or promotions; (10) post to the Services or provide user-generated content or submissions to us; (11) open and/or click on email communications including advertisements and newsletters; and (12) request to unsubscribe from receiving email advertisements, newsletters, or other communications from us (“User Contributions”).
Information from Other Sources. We may collect information about you from other services that we may provide, our affiliates, third party advertising companies and networks and data analytics providers, or public sources (such as from public forums, social networks, and blogs), and other users of the Services.
Automatic Information Collection. We and our service providers use automatic data collection technologies to collect and store Usage Information (as defined below). We also may allow third party advertising companies and networks to use automatic data collection technologies to collect Usage Information for purposes of providing interest based ads. See the Automatic Information Collection Technologies and Usage Information and the Third Party Advertisers and Interest-Based Ads sections for more information.
How We Use the Information That We Collect
In order to provide you with the best user experience, we may use Personal Information and Usage Information, to:
- Provide you with the ability to access and use the Site and Services;
- Provide products and services requested by you;
- Provide customer support, including responding to your requests and questions and troubleshooting and resolving problems or complaints;
- Verify the information you provide to us;
- Communicate with you;
- Confirm your identity and eligibility to use the Services;
- Establish and manage your account;
- Perform research and analysis to develop and improve the Services and other products and services that we may offer;
- Understand and anticipate your use of or interest in, our products, Services, and content, and the products, services, and content offered by others;
- Develop and display products, services, and content tailored to your interests on the Services and other online properties;
- Measure the overall effectiveness of our online advertising, content, and programming, and other activities;
- Offer you personalized information and products, services, promotions, contests, or scholarships of ours, our affiliates, or our third party business partners that may be of interest to you;
- Unsubscribe you from receiving email advertisements, newsletters, or other communications from us;
- Manage our business and operations;
- Protect the security and integrity of the Services;
- Fulfill any other purposes for which you provide your information and for any other purpose as described to you at the time your information is collected or for which your consent is given.
Our Sharing Practices
We may disclose or share other information from or about you, including your Personal Information, as follows:
- With any MyDegree business or our affiliated companies (i.e., companies that control, are controlled by, or are under common control with us) for support of our internal and business operations, for cross-marketing purposes, or in connection with a request made by you or your opt-in or consent. However, unless you are otherwise first given notice through an opt-in option or otherwise, the evaluation of any request or application by you for any of our products or services offered through our websites will be based on the information you specifically submit to obtain such product or service and not any other information you may submit to us for other purposes or for other products or services we may offer (except for your sign-in, basic account registration information, and any other information that we may pre-populate on your request or application form for your convenience).
- With our non-affiliated third party business partners, service providers, and vendors to enable them to assist us in providing you the products or services you request through the Services or to provide us with support for our internal and business operations, such as data processing, data storage, research, analytics, web hosting, marketing, and delivery of promotional or transactional materials.
- With other non-affiliated companies, parties, or organizations when you engage in certain activities through the Services or services that are sponsored or provided by them, including, but not limited to requesting or purchasing products or services offered by these third parties electing to receive information or communications from them, or electing to participate in contests, sweepstakes, games, scholarships, or other programs sponsored or provided by these third parties, in whole or in part.
- With non-affiliated third parties that are interested in contacting you or providing offers to you that may be related to our products or services or about other products or services you may find interesting.
- With other parties at your direction or request.
- With any person who, in our reasonable judgment, is an authorized agent, or is otherwise authorized to receive your information, such as your agent, attorney, parent, or legal guardian.
We may also disclose information we collect from or about you when we believe disclosure is appropriate to comply with the law, to enforce or apply applicable terms and conditions and other agreements, or to protect the rights, property, or safety of our company, our affiliates, our other customers or users of the Services, or others.
We may disclose and share anonymized or aggregated information about you (information that does not directly and personally identify you) in our discretion.
Automatic Information Collection Technologies and Usage Information
We and our service providers automatically collect “Usage Information” from or about you, such as information about your computer or mobile device, IP address, web browser, computer or device platform, related software and settings you are using, browsing actions and patterns, the referring page that linked you to us and the website you visit after using the Services, and other usage activity on the Services. Collection of Usage Information helps us to improve the Services and to deliver a better and more personalized service by enabling us to, among other things: (1) estimate our audience size and usage patterns; (2) store information about your preferences, allowing us to customize the Services according to your individual interests; (3) speed up your searches; and (4) recognize you when you return to the Services. We and certain third parties, such as advertising service providers, may use certain technologies to collect information about your online activities over time and across different services.
The automatic collection technologies we and our service providers may use for this automatic information collection include:
Cookies (or browser cookies). A cookie is a small data file that is sent to your browser or related software and stored on your computer’s hard drive when you visit a website. Generally, cookies can track what you look at and where you travel on websites and what transactions you make. They can also store Personal Information about you, including your username and password. A “session cookie” expires immediately when you end your browsing session with the particular website. A “persistent cookie” stores information on your hard drive so when you end your browsing session and return to the same website later, the cookie information is still available. The Services may use both types of cookies.
Flash Cookies. Certain features of the Services may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on the Services.
Tracking pixels (also known as web beacons, 1×1 pixels, or clear GIFs. Pages of the Services and any emails we send to you may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us and our third party advertising partners to count users who have visited those pages or opened our emails and for other related website analytics (e.g., recording the popularity of certain website content and verifying system and server integrity).
For more information about managing your privacy settings regarding automatic collection of Usage Information, see the Your Choices About Use and Disclosure of Your Information section.
Third Party Advertisers and Interest-Based Ads
We permit third party lead advertising companies and networks to display third party sponsored links and/or advertisements on our websites and/or automatically collect Usage Information from our websites for purposes of determining your preferences and delivering interest-based advertising and content to you on the Services or other online properties, including those operated by third parties. Those ads may include ads for our products or services or for other companies’ products or services.
You may want to receive interest-based ads for several reasons. Interest-based ads are helpful because they are more likely to be tailored to your particular interests. They are also more likely to help you discover new products and services that are actually relevant to you and your interests. Also if interest-based tracking is enabled, you likely will not see the same ads over and over because the number of times you see a particular interest-based ad is usually limited. By opting-out of interest-based ads, you lose all of these benefits. If you would like more information about opting-out of interest-based ads or would like to opt-out, see the Your Choices About Use and Disclosure of Your Information section or visit the opt-out pages of the Network Advertising Initiative (“NAI”) and Digital Advertising Alliance (“DAA”). We follow the DAA’s Self-Regulatory Principles for Online Behavioral Advertising.
Third Party Content
The Services and all electronic communications sent in connection with the Services, may contain links, videos, images, or other content provided by third parties. We do not necessarily endorse these websites, products, services, or practices. We do not control, and are not responsible for, the privacy and security practices of these third parties. We recommend that you review the privacy and security policies of these third parties to determine how they handle information they may collect from or about you. Your interactions with these features and the information from or about you collected by them are governed by the privacy policies of the companies that provide them.
Your Choices About Use and Disclosure of Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. Below are some mechanisms that provide you with control over your information:
Promotional Emails. If you do not wish to receive promotional emails from us, including our e-newsletters, contact us at info@MyDegree.com to opt-out or follow the unsubscribe process at the bottom of the promotional email. Note that even if you opt-out, you may still receive transactional emails from us (e.g., emails related to the completion of your registration, correction of user data, password reset requests, reminder emails that you have requested, and any other similar communications essential to your transactions on or made through the Services).
Telephone Calls. If you do not wish to receive promotional telephone calls, contact us at info@ MyDegree opt-out. This opt-out does not apply to any informational telephone calls.
Disclosure of Your Information for Third Party Advertising. If you do not want us to share your Personal Information with non-affiliated third parties for promotional purposes, contact us at info@MyDegree.com to opt-out. Any opt-out request will only apply from the date of your request, and we will not be responsible for any communications that you may receive from third parties who received your Personal Information prior to your request. In these cases, please contact the third parties directly. Note, that opting out may inhibit your ability to use all or part of the Services.
Accessing and Correcting Your Information
The appropriate method(s) for accessing your information, if any, will depend on which of our websites and services you have visited or used. Depending on the website and service, you may have the ability to view or edit some of your information online, by logging into MyDegree and visiting your account settings page. You may also contact us at info@MyDegree.com to request access to, correct, or delete any Personal Information that you have provided to us; however, we may ask you to verify your identity and provide other details to help us to respond to your request.
Also, if you delete or request the deletion of your User Contributions from the Services, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied, stored, or reposted to another website by other users of the Services.
Special Notice to California Residents – Your California Privacy Rights
Under California’s Shine the Light law (California Civil Code Section 1789.83), if you are a California resident, you may request information about the types of Personal Information we have shared with third parties for their direct marketing purposes during the preceding calendar year, and the names and addresses of third parties with whom we have shared such Personal Information. You have agreed to allow us to share Personal Information with third parties for their direct marketing purposes until you request to opt-out of such sharing. To request information, your request must be submitted to us at info@MyDegree.com with the words “California Privacy Information Request” in the subject line, or by mail addressed to: MyDegree, 322 NE 2nd St, 2nd Floor, Oklahoma City, OK 73104. Your request must include the email address or mailing address, as applicable, for us to send our response. These requests may be made no more than once per calendar year. Additional information is available here: /home/CCPA
If you are a California resident, your use of the Site is subject to the California Consumer Privacy Act (“CCPA”). Additional information is available here: /home/CCPA. If you would like to learn how your Personal Information is shared with third parties, what categories of Personal Information we have shared with third parties in the preceding twelve (12) months, as well as the names and addresses of those third parties, please contact us via email at info@MyDegree.com, or by mail at 322 NE 2nd St, 2nd Floor, Oklahoma City, OK 73104. If you would like to opt-out from the disclosure of your Personal Information to any third party for marketing purposes, please contact us via email at info@MyDegree.com, or by mail at 322 NE 2nd St, 2nd Floor, Oklahoma City, OK 73104.
We strive to use reasonable security measures to protect your information collected through the Services. However, no method of transmission or electronic storage is 100% effective, and we cannot guarantee absolute security. Therefore, your use of the Services is at your own risk and we do not promise or guarantee, and you should not expect, that your information will always and absolutely remain private and secure. We are not responsible for the circumvention of any privacy settings or security measures contained on or concerning the Services. You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, if we have your email address, we may notify you by email. You consent to our use of email as a means of such notification. If you prefer for us to use another method to notify you in this situation, please email us at info@MyDegree.com with the alternative contact information you wish to be used.
The Services Are Not for Children
The Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under the age of 13 do not use or provide any information with respect to the Services.
In the event that we learn that we have collected personal information from a child younger than 13 years old, we will delete that information and terminate the child’s account (if any). If you believe that a child under the age of 13 has provided us with personal information without verification of parental consent, please contact us at info@MyDegree.com.
The Services Are Intended for Use in the United States
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